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Jun. 3rd, 2010 06:24 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Told Paula about my Norton 360 problems at lunch yesterday. She said her husband had had troubles with Norton in the past and abandoned it for a free service that's worked fine for him since. By first thing this morning he'd emailed me via Facebook. It turned out either he or Paula had got their wires crossed : he thought it was anti-virus software I needed (the one aspect of Norton that hasn't let me down as yet). He recommended AVG, which he said was the service he used and was free.
Salvation on the online backup front came via Twitter. I'd vented my frustration with Norton in a tweet; today came a reply from 'DmailerSA', saying 'Dmailer backup software will never let you down', adding that you get 2 GB online free and including a bit.ly link to their website. I need a little more than that, but their price of 34.99 euro for 30 GB seems most reasonable, even if you have to make another copy on an external device - always handy anyway; cue a trip to Argos after work today for a 16 GB flash drive. Yet more expenditure.
I've just set the Dmailer online backup in motion, and it says the amount of files I have for backup is...3.9 GB. So when Norton say I'm using 8 GB of my space so far on what's still not a complete backup, it's easy to see what's happened. After an abortive attempt at backup, Norton 360 doesn't just pick up where it left off; next time you run backup it starts again from the beginning. And what it's clearly done is back up those same files again, using up more space - so it's using up my space to hold two copies of 80% of my files, and three copies of those few that were backed up in the first, short-lived attempt on Friday night.
So that extra 10 GB was a waste of £34.99 in more ways than one. My only consolation is that that is the last penny Norton 360 will ever get from me, as I've already replaced my Norton anti-virus software with AVG's (as their freeware is a tad on the limited side, I've paid for the golden version - a small price to get Norton out of my life). Now fingers crossed for Dmailer online backup...
In happier news I received an email and friend request on Facebook, out of the blue, from a lovely lady, a Brit now living in the States who shares my taste for classic UK TV comedy, with whom I used to exchange emails regularly but from whom I haven't heard in a while. We've both been missing each other a great deal, so here's to the renaissance of our e-friendship.
Salvation on the online backup front came via Twitter. I'd vented my frustration with Norton in a tweet; today came a reply from 'DmailerSA', saying 'Dmailer backup software will never let you down', adding that you get 2 GB online free and including a bit.ly link to their website. I need a little more than that, but their price of 34.99 euro for 30 GB seems most reasonable, even if you have to make another copy on an external device - always handy anyway; cue a trip to Argos after work today for a 16 GB flash drive. Yet more expenditure.
I've just set the Dmailer online backup in motion, and it says the amount of files I have for backup is...3.9 GB. So when Norton say I'm using 8 GB of my space so far on what's still not a complete backup, it's easy to see what's happened. After an abortive attempt at backup, Norton 360 doesn't just pick up where it left off; next time you run backup it starts again from the beginning. And what it's clearly done is back up those same files again, using up more space - so it's using up my space to hold two copies of 80% of my files, and three copies of those few that were backed up in the first, short-lived attempt on Friday night.
So that extra 10 GB was a waste of £34.99 in more ways than one. My only consolation is that that is the last penny Norton 360 will ever get from me, as I've already replaced my Norton anti-virus software with AVG's (as their freeware is a tad on the limited side, I've paid for the golden version - a small price to get Norton out of my life). Now fingers crossed for Dmailer online backup...
In happier news I received an email and friend request on Facebook, out of the blue, from a lovely lady, a Brit now living in the States who shares my taste for classic UK TV comedy, with whom I used to exchange emails regularly but from whom I haven't heard in a while. We've both been missing each other a great deal, so here's to the renaissance of our e-friendship.