(no subject)

[eiffel_71]

Vodafone Are Doughnuts, Part 94 : today my bill arrived. The good news is I've had my monthly charge adjusted to the half price discount and last month's overpayment rectified; the bad news is, though my price plan supposedly includes 50 free text messages a month, I've actually been getting charged for every single text I send. Thank goodness they sent me an itemised bill this month for the first time and I was able to spot this. So time for yet another phone call to their customer service centre, where the girl confirmed that this had indeed been a mistake and that in next month's bill she'd refund the text message charges for this month, plus the ones for next month that were already on the system. Alas, I had no hope of reclaiming the fair amount they've scammed off me in text message charges that shouldn't have been over the years, since I no longer have my old bills. Thank goodness for whoever decided I'd get an itemised one this time.