Jan. 5th, 2007

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Was idly glancing at the notices on one of the pillars before the start of today's shift when I noticed the directive about breaks, issued some months ago. This was the directive that criticised the popular practice among us phone interviewers of taking one big half-hour break during the shift. At the time I'd understood it to mean they wanted us to take two 15-minute breaks, so that's what I'd been doing since - and taking both breaks during the second half of the shift. Re-reading it now, I realised that what they wanted us to do was take a short break of a few minutes, every hour, as that is apparently 'best practice' when you work at a keyboard and VDU screen.

So that's how I did it today, and I have to say I prefer it, although obviously my trips to the canteen are no more - on each short break I simply got a coneful of water from the cooler. Good for my health no doubt, but by 2 pm I was completely Hank Marvin. Then at ten past, I got an Asian lady with a limited command of English and a three adult family. That was me stuck there till five to three. 45 minutes to wait for the bus, and by now the canteen was shut.

Arrived at Fareham bus station bang on four, and dived straight into Burger King for an Angus.

Got home to find a letter from the National Blood Service inviting me to give blood at the Thorngate next Friday. The guidelines said you shouldn't donate if you've given within the last 16 weeks, and a quick finger-count made next week only 15 weeks since my last donation, so I phoned the helpline and pointed that out. The lady said that was fine, they've called me a week early because they need the blood so badly. So I agreed to come.

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