Date: 2008-08-08 04:31 pm (UTC)
There are too many customer "care" departments that don't really give a shit about their customers (don't get me started on Dabs again!). If it's of any use, I've always found Orange customer care people to be nothing but friendly and helpful, might be worth considering them as well, as I know loads of people who have had trouble with O2.
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The Man Who Loves Laura Bassett

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