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Mar. 10th, 2009 10:22 pmGot to spend the first half hour of the shift off the phones, writing my end of year self-appraisal. Had to do a bit of whittling to get it down to 250 words.
Around 6 pm I got a lady who once had gallbladder trouble; I wasn't sure whether that came under the heading of 'stomach, liver, kidney or digestive problems' or not, so had to go and ask the supervisors. Kim #2 had her mouth full of a tasty-looking jam Viennese whirl, so I directed my question to Jan : "Does gallbladder come under stomach, liver, kidney and digestive?" Kim immediately protested "I'm eating a biscuit!" At first I thought she just meant she couldn't talk because she was eating, so I replied "That's why I asked Jan." It only occurred to me a few minutes after I'd returned to my booth that the mention of gallbladder might have put her off her food.
We had a staff meeting at the end of the shift, albeit shorter than usual. Steve Mutt skived off the meeting, sat in the coffee lounge watching Juventus v Chelsea instead and tried to persuade me to join him. "Go on Thursday." I pointed out that I'm not working Thursday (self-swapped to tonight as Thursday's Aunt Marian's funeral) and he said "Even better! Skip the meeting altogether." I ask you. As if I, a Torino fan, would skive off an important team meeting to watch the black and white merda. At the end of the meeting one guy had a long drawn-out story to tell the supes so we didn't get out of there till 9.25. Checking my internal e-mails would have to wait till tomorrow.
Still no Statto money :(
Around 6 pm I got a lady who once had gallbladder trouble; I wasn't sure whether that came under the heading of 'stomach, liver, kidney or digestive problems' or not, so had to go and ask the supervisors. Kim #2 had her mouth full of a tasty-looking jam Viennese whirl, so I directed my question to Jan : "Does gallbladder come under stomach, liver, kidney and digestive?" Kim immediately protested "I'm eating a biscuit!" At first I thought she just meant she couldn't talk because she was eating, so I replied "That's why I asked Jan." It only occurred to me a few minutes after I'd returned to my booth that the mention of gallbladder might have put her off her food.
We had a staff meeting at the end of the shift, albeit shorter than usual. Steve Mutt skived off the meeting, sat in the coffee lounge watching Juventus v Chelsea instead and tried to persuade me to join him. "Go on Thursday." I pointed out that I'm not working Thursday (self-swapped to tonight as Thursday's Aunt Marian's funeral) and he said "Even better! Skip the meeting altogether." I ask you. As if I, a Torino fan, would skive off an important team meeting to watch the black and white merda. At the end of the meeting one guy had a long drawn-out story to tell the supes so we didn't get out of there till 9.25. Checking my internal e-mails would have to wait till tomorrow.
Still no Statto money :(
