Aug. 1st, 2007

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Holiday )

Once I was done unpacking, I binned my ticket for Quins RL v Leeds Rhinos this Sunday. With a filling to pay for, a train fare to London, plus refreshments, just isn't on.

Back to work today. I went up to the telephone unit ten minutes early, and noticed the posters advertising for people wanted to do evening shifts were gone. I hoped that wasn't a bad sign. But when I spoke to Mary she said they were still looking for extra people on the evenings and she was delighted when I said I'd like to work every Monday evening from next month. There was a little hiccup as initially I said I'd like to do 3.30 till 8 - the posters had said you could finish early - but Mary said they wanted people to go all the way through to 9.30. Beggars can't be choosers so I agreed. It was they who were doing me a massive favour by letting me take another shift on, but they've clearly been short staffed in the evenings, as Mary gushed "thank you so much" and looked like she'd love me for ever for taking this extra shift on.

Lots of the ladies asked about my holiday. As Sue #1 passed me on her way in she said in a real sardonic voice "I bet you're glad to be back." After a little hiccup, when an old lady hung up on me because she "can't stand very long", I had a really busy shift with several big families. At 1.58, as I was getting ready to enter my payclaim and go, Heather #1 came over and said she'd been monitoring my last call. She asked if I'd come and sit with her to hear her feedback, then remembered I finish at 2 pm and offered to do it tomorrow instead, but I said "Let's do it now" and explained that with my holiday still to be paid for, I was glad to count any extra time! She found no fault with my interviewing; on our way to the bit of the room where she'd led me, she'd picked up my postcard from the wall, and before long she was asking me all about my holiday, on what was officially monitoring time...

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The Man Who Loves Laura Bassett

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